Terms & Conditions

Please review our terms carefully before booking. By using our services, you agree to these conditions.

Musafircab – Terms & Conditions

At Musafircab Pvt. Ltd., our aim is simple: to make your journey comfortable, safe, and memorable. These Terms & Conditions ensure a smooth experience for you while helping us provide reliable and well-organized travel services.

By booking with us, you agree to the terms outlined below.

1. Booking & Payments

Your booking is confirmed once the initial registration amount is received.

The remaining payment must be cleared before the start of the trip.

All transactions are processed through secure and transparent payment methods.

Benefit for Travelers:

✔ Peace of mind with secure payments and fair pricing.

2. Traveler Responsibilities

Carry valid Government-issued ID and required travel documents.

Be available at the scheduled time to avoid delays in the itinerary.

Any damage to hotel or vehicle property must be settled directly by the traveler.

Benefit for Travelers:

✔ A smooth, stress-free trip when schedules are followed.

3. Vehicle Usage & Comfort

Vehicles are provided exactly as per the itinerary agreed upon at the time of booking.

Additional sightseeing or extended vehicle usage may incur extra charges.

AC may be turned off in hilly or steep regions for safety reasons.

Benefit for Travelers:

✔ Clean, comfortable, and well-maintained vehicles throughout your journey.

4. Hotels & Accommodation

Hotel check-in/check-out times depend on the individual hotel's policy.

In case a selected hotel is unavailable, an equivalent or better alternative will be provided.

Extra services such as additional beds or room upgrades may require additional charges.

Benefit for Travelers:

✔ Quality stays guaranteed, even in case of last-minute changes.

5. Itinerary Flexibility

Plans may be adjusted due to weather conditions, roadblocks, strikes, or government regulations.

Your safety is our highest priority, and our team will always suggest the safest alternative.

Benefit for Travelers:

✔ Safety-first travel with reliable backup plans.

6. Health & Safety

Travelers with medical conditions should inform our team before the trip.

Some high-altitude destinations may require basic fitness levels.

Musafircab is not responsible for health issues related to climate, food, or personal care.

Benefit for Travelers:

✔ Safe travel with proper guidance and preparation.

7. Border & Permit Requirements

For international routes (e.g., Nepal, Bhutan):

Carry valid documents such as Voter ID, Passport, or Aadhaar, as per applicable laws.

Border taxes, entry fees, and permit charges may be extra unless specifically included in the package.

Benefit for Travelers:

✔ Hassle-free border crossings with proper documentation guidance.

8. Personal Belongings

Travelers are responsible for their own bags and valuables.

Musafircab is not liable for lost, misplaced, or damaged personal items.

Benefit for Travelers:

✔ Safer travel with clear guidelines for personal belongings.

9. Limitation of Liability

Musafircab coordinates services with hotels, drivers, and local partners.

We are not responsible for delays caused by natural disasters, extreme weather, or government restrictions.

However, our team will always support you and offer assistance in such situations.

Benefit for Travelers:

✔ Dependable support whenever unexpected situations arise.

10. Cancellation & Refunds

All cancellations are governed by our official Cancellation & Refund Policy.

Eligible refunds are processed within 7–10 working days.

11. What Makes Musafircab Special

To enhance your travel experience, we offer:

Dedicated customer support throughout your journey

Transparent pricing with no hidden charges

Comfortable cars & verified drivers

Flexible itinerary options customized to your needs

Reliable assistance during emergencies

12. Acceptance of Terms

By booking with Musafircab Pvt. Ltd., you confirm that you have read, understood, and agreed to all the Terms & Conditions provided above.